Privacy Policy

ALLGRIP

Last updated: July 2026

ALLGRIP operates the website allgrip.eu. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Site or make a purchase, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

ALLGRIP

Email: commercial.allgrip@outlook.com

KVK number: 

VAT number:

For the purposes of the GDPR, ALLGRIP is the "data controller" of your personal data.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: first name, last name
• Contact data: email address, delivery address, billing address, phone number
• Order data: products purchased, order value, order history
• Technical data: IP address, browser type, device information, pages visited (via cookies/analytics)
• Marketing data: your preferences for receiving marketing communications, if you opt in

3. How We Collect Your Data

• Directly from you, when you place an order, create an account, contact us, or sign up for our newsletter
• Automatically, through cookies and similar tracking technologies when you use our Site
• From third parties, such as our payment provider (Mollie) or shipping provider (Sendcloud), where necessary to fulfil your order

4. How We Use Your Data

We process your personal data for the following purposes:

Purpose	Legal basis
Processing and delivering your order	Performance of a contract
Processing payments	Performance of a contract
Customer service and handling inquiries/returns	Performance of a contract / legitimate interest
Sending order confirmations and shipping updates	Performance of a contract
Sending marketing emails (if opted in)	Consent
Improving our Site and services	Legitimate interest
Preventing fraud	Legitimate interest
Complying with tax and accounting obligations	Legal obligation

5. Sharing Your Data with Third Parties

We only share your personal data with third parties where necessary to operate our business and fulfil your order, including:

• Shopify — our e-commerce platform provider, which hosts our Site and stores order data
• Sendcloud — our shipping partner, which receives your name and delivery address to arrange and track shipment
• Email/marketing tools — to send order updates or, with your consent, marketing emails
• Tax authorities or legal bodies, where required by law

We do not sell your personal data to third parties.

6. International Data Transfers

Some of our service providers (such as Shopify) may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.

7. Cookies

Our Site uses cookies and similar technologies to:

• Ensure the Site functions correctly (essential cookies)
• Understand how visitors use our Site (analytics cookies)
• Show relevant marketing, where applicable (marketing cookies)

You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie consent banner. For more details, see our [Cookie Policy] (if you have a separate one — otherwise this section can stand alone).

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

• Order and invoice data: retained for 7 years, in line with Dutch tax law
• Account data: retained until you request deletion or close your account
• Marketing data: retained until you unsubscribe or withdraw consent

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data ("right to be forgotten"), subject to legal retention obligations
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — request your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest or for direct marketing
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [insert contact email]. We will respond within one month, as required by GDPR.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data has been processed unlawfully: www.autoriteitpersoonsgegevens.nl

10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Payment data is handled directly by our certified payment provider (Mollie) and is never stored on our own servers.

11. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

ALLGRIP Email: commercial.allgrip@outlook.com Website: allgrip.eu