Privacy Policy
ALLGRIP ("we", "us", "our") operates allgrip.eu. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Site or make a purchase, in accordance with the GDPR.
Who We Are
ALLGRIP. Email: commercial.allgrip@outlook.com. For the purposes of the GDPR, ALLGRIP is the "data controller" of your personal data.
What Personal Data We Collect
Identity data (name), contact data (email, delivery/billing address, phone), order data, payment data (processed securely by our payment provider), and technical data (IP address, browser type, device info).
How We Use Your Data
We process your personal data to fulfil and deliver your order, process payments, handle customer service and returns, send order updates, and — with your consent — send marketing emails.
Sharing Your Data with Third Parties
We share your data only where necessary with our e-commerce platform (Shopify), shipping partner, and payment provider. We do not sell your personal data to third parties.
Data Retention
Order and invoice data is retained for 7 years in line with Dutch tax law. Marketing data is retained until you unsubscribe or withdraw consent.
Your Rights Under GDPR
You have the right to access, rectify, erase, restrict processing of, port, and object to the use of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at commercial.allgrip@outlook.com. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Data Security
We take appropriate technical and organizational measures to protect your personal data. Payment data is handled directly by our certified payment provider and never stored on our own servers.
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children.
Contact Us
If you have any questions about this Privacy Policy, please contact us at commercial.allgrip@outlook.com.