Frequently Asked Questions

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day, and you'll get a confirmation email with tracking as soon as it ships.

Estimated delivery within the EU is 3-7 business days from the date of shipment, depending on your location. These are estimates — customs processing or courier delays can occasionally push this out.

We currently ship to all 27 EU member states. If your country isn't showing at checkout, email us at commercial.allgrip@outlook.com and we'll see what we can do.

Yes — all orders of €25 or more ship free. Orders below that get a flat shipping fee, calculated at checkout based on your address.

Yes. Once your order ships, you'll receive a tracking number by email so you can follow it all the way to your door.

Email us immediately at commercial.allgrip@outlook.com. If your order hasn't shipped yet, we'll do our best to correct it. Once shipped, we can't guarantee changes.

Check the size guide on the product page — it maps EU shoe sizes to our sock sizes so you can find your perfect fit before ordering.

Yes, our grip socks are designed to fit all athletes, regardless of gender — sizing is based on shoe size, not gender.

Yes, our socks are designed to fit true to size based on the size guide. If you're between sizes, we generally recommend sizing up for comfort.

We don't offer direct exchanges yet — return your original pair following our return process and place a new order in the correct size.

You have 14 calendar days from the day you receive your order to request a return — no reason needed. See our Return & Refund Policy for full details.

Unworn, unused, unwashed, with original packaging and tags intact. For hygiene reasons, we can't accept socks that show signs of wear.

Return shipping is covered by the customer, unless your item arrived damaged, defective, or incorrect — in which case we cover the cost.

Once we receive and inspect your return, your refund is processed within 14 days to your original payment method.

Email us within 14 days of delivery at commercial.allgrip@outlook.com with your order number and photos, and we'll arrange a free replacement or refund.

Football, gym training, hockey — and honestly, any sport where grip, comfort, and support matter. One sock, built for every game.

Machine wash cold with similar colors, and avoid the tumble dryer to protect the grip pattern and elastic support. Air dry for best results and longest lifespan.

Our grip pattern is engineered to last through regular training and match use. Following the care instructions above will help it stay effective for longer.

Most grip socks on the market are unbranded and generic. ALLGRIP is engineered specifically for how your foot moves — not copied from a generic template — with a seamless toe, elastic arch support, and breathable knit.

We accept all major payment methods available at checkout, including cards and popular EU payment options. Everything is processed securely.

No — you can check out as a guest. Creating an account just makes it faster to track orders and reorder in the future.

Yes. All payments are processed securely and we never store your full card details ourselves.

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